watchTowr is a preemptive exposure management platform trusted by Fortune 500 companies and critical infrastructure providers.

We’re looking for a Customer Success Manager to support our customers and stakeholders fully leverage our technology, while also acting as a key execution resource across customer support, internal projects, and tooling.

This is a hands‑on, execution‑focused role designed for someone earlier in their Customer Success career who wants to grow into a Senior Customer Success Manager over time. You’ll work closely with customers, the watchTowr product, and internal teams, operating independently on day-to-day customer needs while continuing the high standard of customer care that has driven our growth.

Reporting to the Head of Customer Success, this role sits at the intersection of customer success execution, support coordination, and operational improvement, prov...