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Customer Success Manager

Company

Neksjob Philippines

Location

quezon city, Philippines

Type

Full-time

We are looking for a Customer Service Manager who is passionate about leadership, driven by performance, and committed to delivering world-class customer satisfaction.

Responsibilities

  • Handle customer calls via phone, email, or chat
  • Provide accurate information about products/services to international clients
  • Resolve customer concerns efficiently and professionally
  • Document interactions accurately in the system

Requirements

  • High school graduate or above
  • Excellent English communication skills
  • Positive attitude and customer-focused mindset
  • Basic computer skills and ability to learn new systems

Benefits

  • Competitive salary with international account premium
  • Health benefits
  • Career growth opportunities
  • Comprehensive training and support

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