As a Customer Success Manager at TabSquare, you will be responsible for building strong relationships with our clients, ensuring they derive maximum value from our AI‑driven solutions. You will serve as the primary point of contact for customer engagement, retention, and satisfaction, working closely with internal teams to address client needs and drive product adoption.

This position will report to the VP of Customer Success based in Singapore.

Responsibilities

• Serve as the main point of contact for assigned customers, ensuring their success with TabSquare’s solutions.
• Develop and maintain strong relationships with key stakeholders, understanding their business objectives and challenges.
• Drive product adoption and engagement by providing best practices and proactive recommendations.
• Monitor usage metrics and identify opportunities for growth or improvement.
• Collaborate with sales, product, and global tech su...