graph8 runs outbound campaigns for B2B companies across SaaS, cybersecurity, fintech, AI/ML, and more. We need Customer Success Managers who can own customer relationships, drive adoption, and grow accounts through upsell and expansion.

Companies from startups to enterprise hire CSMs and GTM talent through our marketplace. You apply once, get qualified, and work with clients who need their customer base grown — all through one platform.

This is a commercial CSM role. You own the relationship, you spot expansion, you run the upsell conversation, you close it. Perform well and you get placed on higher-value accounts over time.

Your track record compounds.

What you'll do

Own a book of named customer accounts. Drive product adoption that creates expansion signals. Run quarterly business reviews. Identify and close upsell + cross-sell opportunities. Manage renewals and protect NRR. Spot churn...