Overview

LMI is seeking a Customer Success Manager to drive customer engagement and ensure clients achieve maximum value from their LIGER tool investment by understanding their unique needs and challenges. This role involves applying LMI's customer success methodology, leveraging Success Plays, and acting as a customer advocate within the company to enhance product adoption and satisfaction. The ideal candidate will build strong relationships, promote customer success stories, and collaborate across teams to resolve issues and foster growth. This position requires an active Secret clearance.

LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.

Leveraging our mission-ready technology and solutions, proven expertise in fe...