**Role Overview**

Honeywell Fire SaaS is seeking a dedicated and proactive Customer Success Manager to support our mission of becoming the leading provider of critical alarm path solutions powered by **Honeywell CLSS (Connected Life Safety Services)** .

This pivotal role will focus on expanding our reach beyond traditional building applications by leveraging our innovative protocol-based communicator technology. You will play a key role in penetrating the Central Monitoring Stations (CMS) and Alarm Receiving Center (ARC) markets across Europe, ensuring exceptional customer satisfaction and driving business growth.

**Key Responsibilities:**

- Develop and maintain strong relationships with key customers, particularly within Central Monitoring Stations and Alarm Receiving Centers across Europe.

- Act as the primary point of contact for customer success, ensuring clients maximize the value of Honeywell’s critical alarm path solutions.