We are in need of a motivated Customer Success Intern to support the global Customer Success Team in providing best‑in‑class Customer Support to Jeeves clients. This role will be hands‑on, and strategic and will serve as the key point person for establishing and maintaining strong relationships, driving adoption, retention and growth.

Location

This role is based out of Mexico City, Mexico, and is a full‑time hybrid position where it is required to come into our office in Roma Norte (1‑2 times per week).

Job Responsibilities

• Provide best‑in‑class support to our global portfolio.
• Dedication to improving the customer experience, being the voice of the customer internally, and retaining as many customers as possible.
• Manage and raise tickets using technologies such as Zendesk, HubSpot, Linear.
• Incentivize spend increase to existing companies (portfolio management).
• Document processes and enhancements to...