Customer Success Executive

Company

ORIENTAL REMEDIES EAST COAST PRIVATE LIMITED

Location

singapore, Singapore

Type

Full-time

            Job Responsibilities  Serve as the primary point of contact for patients, external partners, and internal operations. 
Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries. 
Provide excellent customer service, addressing inquiries and concerns promptly and professionally. 
Contribute to strategic planning and appointment scheduling to optimize clinic revenue and improve processes. 
Maintain accurate and up-to-date records, including daily, weekly, and monthly performance reports. 
Actively promote clinic services through effective communication and cross‑selling techniques. 
Identify opportunities to upsell services and packages to enhance customer satisfaction and revenue. 
Perform any other ad hoc duties as assigned from time to time by Management. 
 Job Requirements  Minimum 2 years of customer service or telemarketing experience in t...
        

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Customer Success Executive

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