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Customer Success Assistant Manager

Company

Lalamove

Location

São Paulo, Brazil

Type

Full-time (Presencial)

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is our specialty, and we always strive to make it fast and simple. Since 2013, we have been at the forefront of the logistics industry, finding innovative solutions to meet the world's delivery needs. Our goal is to make Lalamove synonymous with delivery and have a positive impact on as many local communities as possible. We have experienced tremendous growth across Asia and now aim to bring our best-in-class technology to the rest of the world.Due to the rapid expansion of our business in Brazil and Mexico, we are seeking a Junior Manager to help us strengthen the customer services function specifically for the Latam market.

What you'll do

  • Lead and Manage Teams: Oversees frontline customer service operations to guarantee both peak efficiency and exceptional customer care.
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