Customer Specialist – Casual

At ASB, our customers are at the heart of everything we do. We’re on a journey to deliver more personalised, innovative and human banking experiences — and our Advice Centres play a key role in making this happen for our communities.

Te tūranga | The role:

We’re looking for flexible, customer-focused people to join our Tauranga Advice Centre network on a casual, on-call basis.

As a Customer Specialist, you’ll support customers with a wide range of everyday banking needs — building genuine connections, listening to what matters, and guiding them to the right solutions.

You’ll play an important role in helping customers feel confident using our digital and self-service tools, while ensuring our branches run smoothly day-to-day.

Ō pūkenga | About you:

You’ll bring a natural ability to connect with people, along with the confidence to ask questions, learn quickly and adapt in a fast-paced envir...