Customer Service Administrator

Do you want to join a fast growing company who values their employees and is bringing innovation into the toy and game market? Are you passionate about brands and driven to provide exceptional products and services to customers worldwide?

This is the company you are looking for!

At Jumbo Group, we care about our people, we encourage learning, have fun and being happy, and support that with our mission and values. We are currently seeking a highly motivated and experienced Customer Services Administrator to join our dynamic Operations team. The role is based in Cheadle, Cheshire.

Responsibilities

• Customer credits.
• Obtaining POD documents.
• Prioritising and responding to customer complaints.
• Escalating complaints internally where necessary.
• Responsible for switchboard.
• Handle sample requirements internally for all teams.
• To assist in the produc...