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Customer Services Account Rep Assc-Customer Services Account Rep Sr.

Company

American Electric Power

Location

Longview, United States

Type

Full-time

**Job Posting End Date**

06-27-2026
Please note the job posting will close on the day before the posting end date.

**Job Summary**

This position is the primary field customer relations resource, for residential and commercial customers in an assigned territory. The geographic territory assignment will typically include 40,000 to 60,000 accounts, depending on customer density and other pertinent parameters. Incumbents in this position should demonstrate a willingness to learn and build relationships and will be under close supervision and guidance. The positon requires reactive response to customer and public inquiries, as well as proactive promotion of company marketing programs, products, and information.

**Job Description**

**What you'll do:**

**Essential Job Functions and Tasks:**

+ **Financial Responsibility** - Exhibits fundamental understanding of rates and tariffs in order to provide billing options/explanati...

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