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Customer Service Team Trainer - Full Time

Company

Whole Foods Market

Location

Medford, United States

Type

Full-time

In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team Trainers work in partnership with Team Leadership, their location’s Store Trainer, Team Member Services Generalists, and other qualified Team Members. The Team Trainer supports the high-quality, timely completion of New Member Connections for New Members, and supports Global, Regional, and department-specific training, including Operational Learning Pathways, Compliance, Occupational Safety, Food Safety, Product Knowledge, and Customer Service. Acts as a role model, maintaining a positive image and providing customer-obsessed service.

PRINCIPAL DUTIES

DUTIES APPLYING TO TEAM TRAINER

  • Ensures new and ongoing store and team training programs are successfully delivered and completed.
  • Works within training deadlines and goals.
  • Coordinates with Team Leaders...
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