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Customer Service Supervisor

Company

UKG Medtronic UK LTD

Location

Watford, United Kingdom

Type

Full time

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Customer Care Supervisor represents Medtronic to both external and internal customers and leads a team to deliver high-quality, timely, and accurate customer service. This role is responsible for ensuring the effective handling of customer inquiries, orders, complaints, and service-related issues, while also developing and supporting the customer service team.

Responsibilities may include the following, and other duties may be assigned:

  • Manage a team of customer service professionals focused on tactical, operational, and some strategic activities
  • Make decisions that impact team schedules and the allocation of time and material resources
  • Support team devel...
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