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Customer Service Staff (willing to relocate in Philippines)

Company

People Profilers

Location

Manila, Philippines

Type

Full-time

Job Description:

Responsibilities:


  • Handling & Replying to customer inquiries through email, phone, and/a live clients.
  • Maintaining customer relations.
  • Providing feedback to Supervisor/head on customers' needs/feedback.
  • Preparing & Generating reports relating to customers' queries.
  • Researching into customers problems and providing practical solutions
  • Researching into any games/match/event information & statistics.
  • Recording customers queries/concerns into the systems
  • Data entries of event results into the system
  • And all other tasks/responsibilities assigned by the Supervisor/Head of Dept. 

  • Requirements:


  • Candidate must possess at least a Bachelor's/College Degree, in any field.
  • Work experience of at least 2 years in customer service including online support customer support via live chat will be strongly...
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