Responsibilities:

• Provide customer service with clear, professional communication by responding promptly to customer inquiries in Korean and English
• Maintain punctuality and reliability by consistently meeting all scheduled work hours and meeting response time targets
• Deliver excellent support experiences 

Success in This Role Requires:

• A quiet, reliable remote work setup with a stable internet connection
• A proactive attitude toward feedback and self-improvement
• Adherence to all data security and confidentiality guidelines
• Professional, courteous communication with team members and customers
• Full compliance with company policies and Standard Operating Procedures (SOPs)

Technical Requirements:

• You must use either a company-compliant Windows or macOS device for all work-rela...