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Customer Service Specialist

Company

PERSOL Singapore Pte Ltd

Location

singapore, Singapore

Type

Full-time

Brief Summary
Join a dynamic logistics team where you will play a crucial role in managing and preparing essential shipping documentation while ensuring seamless communication with stakeholders. Responsibilities
Handle the full set of import/export documentation, including Letters of Credit and banking documents. Prepare accurate shipping documents such as Invoices, Packing Lists, Certificates of Origin, and Marine Insurance forms in a timely manner. Liaise with suppliers, customers, and forwarding agents to ensure efficient cargo delivery. Communicate with shipping lines regarding draft Bill of Lading, amendments, and security printing. Calculate pricing for hedge contracts to ensure correct invoicing. Check all documents for compliance with sales terms, Letter of Credit requirements, and customer specifications. Follow up on deposit and Letter of Credit issuance to secure required payments prior to shipment. Interact with customers to address inquiries and concerns regarding do...

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