Job Description

Job Description

Job Title: Customer Service Specialist

Location: Richardson, TX

Position Type: Temp-to-Hire

Compensation: $45,000 - $48,000/year ($21.00 - $23.00/hour, DOE)

Schedule: Hybrid flexibility available post-training!

• Training Period (First 90 days): On-site Monday – Friday, 9:00 AM – 6:00 PM.
• Post-Training: Flexible hybrid schedule (typically a 3-day office / 2-day home split) with hours varying between 8:30 AM – 5:30 PM or 9:00 AM – 6:00 PM based on business needs.
  

Position Summary

As a Customer Service Representative, you will be the core communication link between customers, field sales, distribution, purchasing, and manufacturing. You will manage customer inquiries, process complex orders, and resolve requests to maintain the highest levels of customer sati...