A preferred Sparks Group partner in Ashburn is seeking a dedicated Customer Resolution Specialist for an indefinite contract opportunity. This client is the leader in the aerospace industry, and this role is an excellent opportunity to expand your customer service skill set! The Customer Resolution Specialist is responsible for responding to customer inquiries and processing urgent orders for spare parts for customers in the US and internationally. This position provides high-priority and emergency logistical sales and technical product support for customers related to material, logistics and supplier issues, and purchase orders. Shift requires flexibility to work 6:00am - 2:30pm AND 2:00pm - 10:30pm AND 8:30 pm to 7:00am. Shifts rotate every 4-8 weeks based on need. Apply now and call 703-620-6444!