Customer Service Specialist - German OR French speaking
Customer Service Specialist - German OR French speaking
The location of the role is Amersham (hybrid working - 3 days per week onsite).
The duration of the contract is 12 months.
The pay rate on offer is £15.59 per hour (via PAYE). (37.5 hours per week)
Preference for candidates who are bilingual in English and German OR French
Key accountabilities of the role
Establishing and maintaining effective communication with appropriate individuals throughout the process such as Regional Service Managers, Field Service Engineers, Service Sales, Finance and Sales teams
Opening of service requests, dispatching corrective repairs/preventative maintenance work orders in a timely manner
Invoicing of service interventions
Dispute Handling
Deep dive into stock discrepancies and follow up
Physical Inventory support
Activating contracts within in-house systems
Work as part of a team and ...