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Customer Service Representative

Company

Heidelberg Materials US, Inc.

Location

Westchester, United States

Type

Full-time

**About Us**
Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

**What You'll Be Doing**

+ Serve as the primary point of contact for customers, resolving inquiries with accuracy and professionalism
+ Process orders, quotations, and service requests while ensuring timely follow-up and delivery coordination
+ Collaborate with sales, logistics, and operations teams to meet customer needs and resolve issues
+ Maintain accurate customer data, order details, and communication records in internal systems
+ Proactively identify opportunities to improve service levels and enhance customer satisfaction

**What Are We Looking For**

+ Strong communication and relationship-building skills with a customer-first mindset
+ Proven ability to manage multiple priorities, solve problems, and make ...

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