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Customer Service Representative (Voice) | Premium Telco Account

Company

Alorica

Location

quezon city, Philippines

Type

Full-time

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve inquiries and complaints efficiently while maintaining high satisfaction levels.
  • Assist customers with product information, order status, and technical support.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve processes and service quality.
  • Educational Qualifications: High/Senior High School diploma is required.
  • Experience Level: No prior experience is needed; we welcome all applicants.
  • Skills and Competencies: Proficiency in English, strong customer service, problem-solving abilities, and technical skills are essential.
  • Responsibilities and Duties: Assist customers, resolve inquiries, and provide product information.
  • Working Conditions: Office environment, potentia...

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