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Customer Service Representative

Company

Newegg Inc.

Location

Stafford, United States

Type

Full-time

Job Description


+ High School diploma or GED required; Any college is a plus.

+ Must be 18 years of age or older.

+ 6 months -- 1 year of customer service experience.

+ Schedule will include weekends and holidays. Peak season overtime will be required.

+ Ability to remain professional and courteous with customers at all times.

+ Strong verbal and written communication skills.

+ Must have strong computer skills, including but not limited to MS Word and Outlook.

+ Good listening skills.

+ Ability to form partnership with department and gain intimate knowledge of department operations.

+ Detail-oriented, and self-motivated with desire to continuously improve operations.

+ Exhibit strong business curiosity and must be willing to explore details to challenge the status quo.

+ Ability to work both independently and with a team in a collaborative work environment.
...

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