DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include preparing correspondence to fulfill customer needs. Provide product, service, and transit information to the customer and act as a liaison to facilitate issue resolution. Resolve product or service problems, clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution. Perform additional duties as assigned by Management. This role requires close collaboration with Operations in a fast?paced environment.

Position: First (1^st) Shift Customer Service Rep