Location: Cebu City, Cebu Job Type: Full-time | Onsite Work Schedule: Night Shift Company Overview:  CSV Now, a well-established talent acquisition partner for Silicon Valley startups, is expanding into the BPO industry to deliver tailored customer support solutions for small and medium-sized businesses.

This is a unique opportunity to thrive in a dynamic, growth-focused BPO environment, drive innovation, and build a rewarding career with CSV Now as we continue to grow our operations in the Philippines.

Role Overview: As a Customer Service Representative, you will serve as the first point of contact for customers, providing prompt and professional assistance with their concerns.

You’ll be expected to deliver accurate information, ensure compliance with company policies, and escalate exceptions to the appropriate department when necessary.

This role is well-suited for individuals who can adapt to a fast-paced environment, maintain a ...