About the Role



We are hiring Customer Service Representatives (Non-Voice Chat Support) in Davao City. This role offers competitive compensation, performance-based incentives, paid training from Day 1, and strong career growth opportunities in the BPO industry. You’ll work in a structured, supportive, and people-first environment designed for long-term career development.



Job Description



As a Non-Voice Chat Support Representative, you will assist customers through chat platforms by handling inquiries, billing concerns, sales-related questions, and account updates while ensuring fast, accurate, and professional service.



Key Responsibilities



Respond to customer inquiries via chat support channels

Assist with billing concerns, sales inquiries, and account updates

Provide accurate information and timely resolutions

Document all customer interactions properly

Escalate complex issues to supe...