Job Title: Customer Experience Executive

Shift: Night Shift (6:00 PM – 2:00 AM IST)

Work Model: Hybrid(WFH + In-Office)

Weekly Offs: 2 Days (Rotational)

About the Role

At Indē Wild, customer experience is at the heart of everything we build. As a CE Executive, you won't just resolve queries - you'll nurture a community, build trust, and bring our brand philosophy to life through every interaction.

This role is ideal for someone who understands the nuance of a premium beauty/wellness brand and can translate that into thoughtful, high-quality customer conversations.

What You'll Do

Be the Voice of Indē Wild

Engage with customers across Email, Whats App, and Social channels in a warm, informed, and brand-aligned tone Deliver a seamless, premium experience across all touchpoints Ensure high first-contact resolution with clarity and empathy

Own the Customer Journey

Handle queries across orders, products...