Description
Responsible for any one or more of the following: handling customer/client/contra calls, opening new accounts, updating existing accounts, customer correspondence, transfer of accounts, wired funds, foreign currency conversion, received/issued checks and stock certificates.
Requires previous customer service and data entry experience with a high degree of accuracy. Must be articulate, have a pleasant telephone manner and excellent verbal and written skills.
Flexibility is a key aspect of this role and candidates must be equally comfortable with direct client interaction as well as having the ability to network, research, and resolve client operational issues.
General PC skills required including experience with Word, Excel and Outlook.
Additional Requirement:
Candidate must be fluent in Mandarin or Cantonese, with the ability to read, write, and translate Chinese, as they will be supporting and interacting with Chinese-speaking clients.
Job Type & Locat...