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Customer Service Representative (Manufacturing Industry)

Company

Precix

Location

New Bedford, Massachusetts, United States

Type

Full-time

This role is currently temporary to support workload and open projects. However, the potential to convert to permanent is available, depending on the project and workload progression.


Salary - $45,500 - $52,000 - this position is Salaried, non-exempt (employee receives standard 40 hours/week, but is eligible for overtime pay when additional hours are worked).


This position is responsible for being the main point of contact for the OAM (after-market O-Ring) commonly referred to as distribution and OEM (Original Equipment Manufacturing) customer base.  This position is responsible for order entry, return material authorization (RMA) and initial 8D/CCR response, lead-time negotiation/presentation, and to some extent, pricing and promotion of product.  In addition to working and speaking with the customer base, frequent, proactive, communication with Operations, Planning, Quality, Accounting, and Technical (Engineering/Chemistry) will be required in order to deliver ...

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