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Customer Service Representative

Company

Hart Medical Equipment

Location

Macomb, United States

Type

Full-time

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies.

Status: Full Time

Location: Macomb, MI

Hart Medical Equipment offers a competitive salary and benefits package. EOE

SUMMARY: Provides exceptional service as the first point of contact for customers. Takes orders, answers questions, handles complaints and troubleshoots problems.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

+ Greet customers and maintain a positive, empathetic and professional attitude during interactions.

+ Engage in active listening with customers, confirming or clarifying information and diffusing angry customers, as...

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