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Customer Service Representative

Company

Volvo Group

Location

Johor Bahru, Malaysia

Type

Professional

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Mission / Purpose of the Job

  • This position is responsible for selling and schedule needed service work in the service department.
  • Maintain strong communication with Customers pertaining to service work in the service department.

    • Scope and Influence

  • Authority in accordance with the financial rules and policies defined by AB Volvo.
  • Authority to take decisions in accordance with AB Volvo’s Authorization rules for the respective role.

    • Key Responsibilities / Accountabilities

  • Carry out all kinds of customer appointments raise preliminary repair order in GDS and record...

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