Are you experienced in hotel reservations, front office operations, or guest services?

Join a global hospitality support team where your communication skills and hotel knowledge will help deliver exceptional guest experiences.

We are looking for Mandarin & English-speaking professionals who are passionate about customer service and familiar with hotel reservation processes.

Position Details

• Position: Customer Service Representative – Hotel Reservations
• Location: Kuala Lumpur, Malaysia
• Language Required: Mandarin & English
• Employment Type: Full-Time
• Working Arrangement: Rotational Shift (24/7)
  • 5 working days
  • 2 off days
• Salary: Up to RM4,500 (Inclusive of Language Allowance)
• Joining: ASAP

What You'll Be Doing

• Handle hotel reservation inquiries via phone, email, and fax
• Assist customers with booking modifications, cancellations, an...