About the Role
We are seeking motivated and customer-focused Customer Service Representatives to join a growing healthcare team. In this role, you will support members and providers by responding to inquiries related to health insurance benefits, claims, and eligibility.
If you enjoy problem-solving, working in a fast-paced environment, and helping others, this is a great opportunity to build your career in healthcare customer service.
Onsite Role
Contract-to-Hire
Shifts Available: Between 7:00 AM – 7:00 PM (8-hour shifts)
Key Responsibilities

+ Handle 50–60 inbound calls per day from members and healthcare providers

+ Assist with inquiries related to claims, benefits, and eligibility

+ Navigate multiple systems to research and provide accurate information

+ Document all interactions clearly and efficiently

+ Deliver professional, empathetic, and timely customer support

+ Resolve issues while meeting internal qu...