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Customer Service Representative – Healthcare (Call Center)

Company

TEKsystems

Location

Minneapolis, United States

Type

Contractor

About the Role

We are seeking motivated and customer-focused Customer Service Representatives to join a growing healthcare team. In this role, you will support members and providers by responding to inquiries related to health insurance benefits, claims, and eligibility.

If you enjoy problem-solving, working in a fast-paced environment, and helping others, this is a great opportunity to build your career in healthcare customer service.

Onsite Role

Contract-to-Hire

Shifts Available: Between 7:00 AM – 7:00 PM (8-hour shifts)

Key Responsibilities

  • Handle 50–60 inbound calls per day from members and healthcare providers
  • Assist with inquiries related to claims, benefits, and eligibility
  • Navigate multiple systems to research and provide accurate information
  • Document all interactions clearly and efficiently
  • Deliver professional,...
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