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Customer Service Representative - Healthcare Account

Company

Sagility

Location

quezon city, Philippines

Type

Full-time

Description

Provide exceptional customer service to patients and healthcare providers.

Respond to inquiries via phone, email, and in-person regarding healthcare services.

Assist patients in navigating healthcare processes and systems.

Resolve issues and complaints in a timely and professional manner.

Collaborate with healthcare teams to enhance patient experiences.





Requirements

Educational Qualifications: Bachelor’s degree in any field. Or at least 2nd year college.

Experience Level: No experience required; entry-level position.

Skills and Competencies: Excellent communication skills, proficiency in English, strong customer service abilities, effective problem-solving skills, and a team player mentality.

Qualities and Traits: Empathetic, patient-oriented, and adaptable to fast-paced environments.

Responsibilities and Duties: Demonstrated ability to handle multiple tasks while maintaining profes...

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