Customer Service Representative (Healthcare Account)

On‑site – Makati • 1–3 Years Experience • Bachelor’s Degree • Full‑time

Responsibilities

• Assist customers with inquiries regarding their healthcare accounts.
• Provide accurate and timely information to resolve customer issues.
• Document interactions with customers in the CRM system.
• Collaborate with internal teams to enhance customer experience.
• Ensure compliance with healthcare regulations and company policies.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 1–3 years of experience in customer service or a related field.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to multi-task and handle high call volumes effectively.
• Qualities and Tr...