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Customer Service Representative for Housing

Company

Employment and Social Development Canada

Location

edmonton, Canada

Type

Full-time

Join the Canadian Forces Housing Agency as a Customer Services Representative, providing essential housing support services across multiple locations in Canada. This in-office opportunity demands efficient responses to housing-related inquiries.
As a representative, you will assist military members and clients by answering their questions, scheduling maintenance appointments, and managing housing unit allocations. This full-time role requires strong organizational skills to handle demands in a busy environment while ensuring tenant satisfaction through effective communication and administration.
Key Responsibilities:
• Manage inquiries through various communication channels
• Schedule and coordinate maintenance for housing units
• Process and assign work orders to contractors
• Maintain applicant waitlists and allocate housing units
• Handle tenant complaints quickly and effectively
Requirements:
• Two years of secondary schooling completed
• Experience in...

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