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Customer Service Representative

Company

ProAmpac Holdings, Inc.

Location

Elgin, United States

Type

Full-time

**Description**
This position is responsible for meeting the goals and objectives of the organization by receiving, resolving, and communicating solutions to customer inquiries or complaints. This role focuses on maintaining customer satisfaction through accurate order processing, effective communication, and completing administrative tasks for an assigned portfolio of customer accounts. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made, upon request, to enable individuals with disabilities to perform the essential functions.
+ Liaison between the Customer and all plant functional departments.
+ Professionally engage with customers to understand and meet customer needs, offering advice and guidance on products and services, assi...

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