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Customer Service Representative (EasySteel, Whangarei)

Company

EasySteel

Location

New Zealand, New Zealand

Type

Permanent

Description

Full-time | Monday–Friday, 8:30am–5:00pm | Office-based


EasySteel is a trusted name in New Zealand’s steel industry, known for delivering quality products and exceptional service. Our Whangārei branch is looking for a confident, customer-focused team player to join us as a Customer Service Representative.

About the Role

This is a front-line, office-based position where you’ll be the friendly voice and helpful problem-solver for our customers. You’ll support sales activity, process orders, and ensure every customer interaction reflects the high standards EasySteel is known for.


What You’ll Be Doing

  • Providing outstanding customer service across phone, email, and in-person enquiries
  • Supporting sales by preparing quotes, processing orders, and offering product information
  • Building strong relationships with customers and internal teams
  • Ensuring accuracy in document...
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