Our client, a reputable company in Charlotte, NC, is hiring for a Customer Service Representative position with competitive pay and growth opportunity!
Job Description:

+ The Customer Service Representative (CSR) position handles various types of incoming inquiries, via telephone from clients, regarding Group Retirement products as well as variable life insurance products impacted by the financial markets.

+ CSRs will be expected to learn and execute multiple processes/procedures and services, with collaboration from Floor Support when assistance is needed.

+ Qualified individual must have the ability to multi-task and be able to navigate multiple administrative systems, including but not limited to; Windows XP, Access Database programs, product specific legacy/updating systems, internet/intranet, image and workflow system, etc., and perform basic calculations using on-line tools.

+ The CSR will be responsible for answering an average of 50-60 ...