Job Description

Since the sale of our first kit in , SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent

Customer Service Representative- Back Office

About the role:

As a Back Office Representative, you will be a crucial part of the team responsible for handling customer tickets and resolving escalated issues from various departments. This role requires a strong attention to detail, excellent organizational skills, and the ability to collaborate with cross-functional teams to ensure timely and effective resolution of customer concerns.

Key Responsibilities:

Ticket Resolution: