Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Vision insurance
Roles & Responsibilities:As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to:
- Answer inbound phone calls promptly during business hours
- Respond to any voicemails
- Respond to inbound email correspondence, forward on as appropriate
- Greet customers and all other visitors to the showroom
- Screen incoming leads/potential customers
- Schedule estimate appointments
- Quote product by telephone for clients/customers
- Assist Estimators with follow up on pen...