Description

• Engage with customers through inbound and outbound calls to provide exceptional service.
• Assist in resolving customer issues and queries in a timely and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer service experiences.
• Meet and exceed performance metrics related to customer satisfaction and call handling.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Less than 1 year
• Skills and Competencies: Proficient in English Language
• Skills and Competencies: Strong Customer Service skills
• Skills and Competencies: Previous experience in Call Centre operations is a plus
• Qualities and Traits: Excellent communication and interpersonal skills
• Qualities ...