The Town is currently looking for enthusiastic, energetic and customer focussed people to join the Customer Service Team in a casual capacity. 

Your new role

The focus of this position will be to effectively and efficiently deliver attentive customer service at first point of contact; to engage with our community or visitors to the Town by building rapport, identifying their needs and providing information, solutions and cashiering services to resolve their reason for contact.

What you’ll need to succeed

• knowledge of engagement processes including conflict resolution
• experience working within contact or call centre environment
• ability to provide high quality service delivery and demonstrated administration skills
• experience in aquatic, fitness and/or sports industries
• demonstrated ability to apply effective verbal and written communi...