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Customer Service Officer (Sales Support)

Company

Anradus Pte Ltd

Location

singapore, Singapore

Type

FULL_TIME; PERMANENT

Key Responsibilities

  • Handle daily rate enquiries from local customers and overseas agents.
  • Timely response for all enquiries with multiple solutions and accuracy.
  • Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
  • Handle RFQs.
  • Communicate and coordinate with operations team for efficient execution of shipments.
  • Understand and analyse market trends, assist with providing pricing strategies for clients.
  • Develop key account business through regular communication, efficient pricing and follow-ups.
  • Report generation.
  • Other ad-hoc duties may be assigned.

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