To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents.
To be responsible on the accuracy and monitoring of the Branch's balancing activity on daily operations.
To discharge duties instructed by ACSM/BM to serve business interests of the Bank.
Additional role for CSD at SME Desk:
For CSO at SME Desk, please refer to CSO SME Branch Task List for additional responsibilities.
To participate in promoting branch products and services through cross-selling activities.
Customer Relationship
To proactively identify, manage and propose effective end-to-end solutions to issues related to service delivery.
To supervise and resolve customer complaints raised by CSR Teller on r...
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