Customer Service Officer (Operations)

Company

REVAMP HAIR (S) PTE. LTD.

Location

singapore, Singapore

Type

Full-time

            Responsibilities   Greet customers and provide professional customer service 
Fix appointment, follow-up through reminder calls, and ensure customer visits the outlet 
Boosting sales revenue and profitability by achieving sales targets 
Recommend packages according to individual needs and conditions 
Dealing with customer administration, incoming calls, inquiries and appointment bookings 
Update clients records in the system 
Provide administrative support 
Complete daily sales report for the outlet manager 
Collection and organization of client cards 
Maintaining client cards in neat and tidy order 
Handle and manage customer feedback (complaints & queries) 
Support the outlet manager in coordinating stock ordering, repairing equipment, store maintenance etc. 
Assist in stock take as required on a rotational basis 
General cleaning duties 

        
        
    

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