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Customer Service Officer

Company

Bureau Veritas Group

Location

Hanoi, Vietnam

Type

Fixed term

  • Main Duties & Responsibilities: Control of documentation and records
    Ensure that the filing & record keeping of Department are in line with BV procedures
    Issue job sheet for inspection assignment as required by Department Manager.
    Maintain and update sale & schedule logbooks
    Prepare monthly reports sale report and general report
    Issue and control invoicing processes
    Contact with client for inspection scheduling
    Provide logistics and other supplies to surveyors for the purpose of implementation of job assignment
    Perform all administrative activities as required for the operation of the Department
    Review all timesheet & expenses of surveyors / supervisors / sales staff / Manager and Manager for submission to relevant managerial persons for approval
    Assist in marketing & sale (prepare materials / for proposal, tender, translation, etc. as required)
    Perform other assistant activities as and when reasonably requested by Manager and other staff.
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