About the role

This is a full-time Customer Service Manager Optical Assistant role based in our Windsor Southland store. You will be responsible for delivering exceptional customer service and support to our valued clients, while also managing the day-to-day operations of our busy practice. This is an integral position that contributes to the overall success of Southern Optical.

What you'll be doing

1. Provide friendly, knowledgeable and helpful customer service to clients
2. Handle customer inquiries, complaints and returns in a professional manner
3. Process sales transactions and provide recommendations on optical products

What we're looking for

1. Proven experience in a customer service or retail management role
2. Excellent communication and interpersonal skills
3. Strong problem-solving and decision-making abilities
4. Knowledge of optical products and services would be highly advantageous Pas...