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Customer Service - Healthcare

Company

The Fountain Group LLC

Location

Livermore, California, United States

Type

Full-time


The Fountain Group is a national staffing firm and we are currently seeking a ­­­­­­­­Customer Service - Healthcare Call Center for a prominent client of ours.  This position is in Livermore, CA 94550. Details for the position are as follows:



Customer Service Specialist – Healthcare Call Center

Location: Livermore, CA — 100% onsite

Pay: $27/hour

Schedule: Monday–Friday, primarily 8:30 AM–5:00 PM PST

Note: Flexibility needed for training and occasional shift coverage between 5:00 AM–5:00 PM PST.



We are seeking a Customer Service Specialist to support a fast-paced, high-volume healthcare call center within a heart failure/remote monitoring business. This role handles inbound and outbound calls with patients, physicians, and customers, supporting demographic updates, insurance/member plan changes, physician updates, INR result collection, supply orders, testing...

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